QUALITY MANAGEMENT CHALLENGES IN CONSTRUCTION PROJECTS: INVESTIGATING FACTORS, MEASURES, AND THE ROLE OF MATERIAL QUALITY CONTROL
DOI:
https://doi.org/10.21837/pm.v22i32.1493Keywords:
Construction Material, Quality Management, Material Quality, Quality Control, Quality AssuranceAbstract
In spite of the considerable advancements and enhancements that quality assurance and control have undergone in the construction industry, quality of the products remain an issue. Notable prevalence of poor quality in final products and facilities such as premature defects, repairs and reworks, and overall product failures within construction projects continue to affect both end users and project stakeholders. This study delved into the intricacies of the role of material as a contributor to poor construction quality, specifically in the context of building projects. Results showed that the utilisation of non-compliant and poor-quality materials during construction primarily stemmed from lack of quality assurance/quality control (QA/QC) activities and lack clarity in QA/QC process as prominent factors for poor quality construction material. In addition, the inability of the project supervisory team to identify, rectify by removing or replacing these poor-quality materials at critical work junctures is also a substantial contributory factor. The results underscore the necessity for an enhanced QA/QC framework that possesses the capacity to comprehensively identify, address, rectify, and if required, replace materials that fall short of the stipulated standards and regulations. By resolving the issues of utilisation of poor materials, it is hopeful that substantial improvements to the overarching quality issues of construction projects can be achieved.
Downloads
References
Abdellatif, M.; & Othman, A. (2006). Improving the sustainability of low-income housing projects: The case of residential buildings in Musaffah Commercial City in Abu Dhabi. Emirates Journal for Engineering Research. 11. 47-58.
Adafin, J.; Kayode, J; Ayodele; Olusegun, E.; & Daramola. (2011). An assessment of factors affecting material stock control practice on selected construction sites in Nigeria. Continental Journal of Environmental Design and Management. 1. 22-31.
Adewale, B.; Alalade, G.M.; Akinwande, A.; Daramola, A.; Joseph, A.; Odili A.; Odugbesan, A.; Ogunleye, J.; Adeleke, M.; Oyeyiola, O.; Famurewa, M.; Oladapa, O.; Olumuyiwa, S.; Eyiaro, T.; Oyeshomo, U.; & Ugah, W.K. (2018). Investigation of the effects of poor specification on building collapse in Nigeria. Covenant University Ota Ogun State Nigeria, Nigeria.
Ahzahar, N.; Karim, N.A.; Hassan, S.H.; & Eman, J. (2011), A study of contribution factors to building failures and defects in construction industry. The 2nd International Building Control Conference 2011. DOI: https://doi.org/10.1016/j.proeng.2011.11.162
Akinyemi, D. D. (2016). Building collapse in Nigeria: Issues and challenges. Conference of the International Journal of Arts & Sciences, 09 (01), 99–108.
Cao, Y. (2010). Quality control of construction projects. Thesis. Savonia University of Applied Sciences, Business and Engineering, Varkaus.
Chartered Institute of Building CIOB. (2019), Code of quality management guide to best practice construction quality management.
Daud, A.; & Ishak, A.F. (2018). Defect on high rise government office buildings in Kelantan. 3rd Undergraduate Seminar on Built Environment and Technology 2018 (USBET2018) UiTM Perak Branch.
Dwikojuliardi, R. (2015). Malaysia and Construction Industry Present. Malaysia Construction Research Journal, 2(1), 22–45.
Enshassi, A.; & Al Swaity, E. (2015). Key stressors leading to construction professionals' stress in the Gaza Strip, Palestine. Journal of Construction in Developing Countries, 20(2).
Folorunso, C.; & Ahmad, M. (2013). Parameters for building materials specifications in Lagos, Nigeria. SAGE Open. 3. DOI: https://doi.org/10.1177/2158244013497724
Gamil, Y.; Al-Sarafi, A H.; & Najeh, T. (2022). Post COVID-19 pandemic possible business continuity strategies for construction industry revival a preliminary study in the Malaysian construction industry. International Journal of Disaster Resilient in the Built Environment. Vol. 14(5). 640-654. DOI: https://doi.org/10.1108/IJDRBE-11-2021-0147
Howard, T.; & Greenwood, D. (2018). Construction quality management: principles and practice. Routledge. DOI: https://doi.org/10.4324/9781315563657
Janipha, N.A.I.; & Ismail, F. (2013). Conceptualisation of quality issues in Malaysian construction environment. AMER International Conference on Quality of Life, Elsevier Science Ltd. DOI: https://doi.org/10.1016/j.sbspro.2013.07.178
Kandeil, R.; Hassan, M.K.; & Nadi, A.E. (2010). Hand-over process improvement in large construction projects. FIG Congress 2010: Facing the Challenges Building the Capacity. 11-16 April, Sydney Australia, 1-16. DOI: https://doi.org/10.1177/ims.2010.1.2.153
Lam, K.; Wang, D.; & Lam, M. (2008). The TQM journey of Hong Kong building contractors: From a self-assessment perspective. The TQM Journal. 20. 556-569. DOI: https://doi.org/10.1108/17542730810909338
Mane, P.P.; & Patil, J.R. (2015). Quality management system at construction project. Proceedings of the Civil Engineering PG Conference 2015, MAEER’s MIT, Pune-411038.
Muhammuddin, N.N., Mohd-Danuri, M.S., Hanid, M., Ismail, F.; & Mohd Nawi, M.N. (2023). A preliminary framework for preventing disputes in different stages of building construction projects. Planning Malaysia: Journal of the Malaysian Institute of Planners, 21 (5), 267 – 282. DOI: https://doi.org/10.21837/pm.v21i29.1370
Nidal, A. (2021). Evaluation contractor’s performance in Iraqi construction projects using multiple criteria complex proportional assessment method (COPRAS). IOP Conference Series: Materials Science and Engineering. 1076. DOI: https://doi.org/10.1088/1757-899X/1076/1/012106
Nik Him, N.F., Amirah, N.A., Tun Ismail, W.N.A., & Tuan Abdullah, T.N.Z. (2023). Assessment of safety management attitude practices toward the safety culture of the construction sector. Planning Malaysia: Journal of the Malaysian Institute of Planners, 21(1), 12 – 23. DOI: https://doi.org/10.21837/pm.v21i25.1220
Olanrewaju, A.; Tan, Y. Y.; & Soh, S. N. (2021). Defect characterisations in the Malaysian affordable housing. International Journal of Building Pathology and Adaptation. ahead-of-print. 10.1108/IJBPA-11-2018-0095. DOI: https://doi.org/10.1108/IJBPA-11-2018-0095
Olanrewaju, A.L., & Lee, A.H.L. (2022). Investigation of the poor-quality practices on building construction sites in Malaysia. Organization, Technology and Management in Construction, 14(1), 2583-2600. DOI: https://doi.org/10.2478/otmcj-2022-0008
Pheng, L.S.; & Hong, S.H. (2005). Strategic quality management for the construction industry. The TQM Magazine, 17(1), 35-53. DOI: https://doi.org/10.1108/09544780510573048
Razak, N.N.A.; Endut, I.R.; Abu Samah, S.A.; Mohd Ridzuan, A. R.; & Zulkifli, A.R. (2017). Site inspection for construction projects using inspection test plan (ITP). Journal of Engineering and Applied Sciences, 12: 1835-1839.
Rumane, A.R. (2018). Quality management in construction project. CRC Press, Taylor & Francis Group. DOI: https://doi.org/10.1201/9781315098425
Saeed, N.M.; & Hasan, A.S. (2012). The effect of total quality management on construction project performance case study: construction firms in Yemen, Journal of Science &Technology, 17(2), pp. 11-30.
Song, C.; Liu, Y.; Zhou, C.; Wen, L.; & Zhao, Y.F. (2018). Problems and countermeasures in construction quality management of house building engineering. Smart Construction Research. DOI: https://doi.org/10.18063/scr.v0.624
Stukhart. (1989). Construction Materials Quality Management, ASCE. DOI: https://doi.org/10.1061/(ASCE)0887-3828(1989)3:2(100)
Talib, R.; Boyd, D.; Hayhow, S.; Ahmad, A.G.; & Sulieman, M. (2015). Investigating effective waterproofing materials in preventing roof leaking - initial comparative study: Malaysia. U.K. Procedia Manufacturing. 2. 419-427. DOI: https://doi.org/10.1016/j.promfg.2015.07.074
Tan C.K.; & Abdul-Rahman, H. (2011). Study of quality management in construction projects. Chinese Business Review. 10. 542-552. DOI: https://doi.org/10.17265/1537-1506/2011.07.008
Wai, K., (2013). Assessment on Factors Causing Poor Quality in Building Construction of Myanmar. Fourth International Conference on Science and Engineering (ICSE 2013).
Waziri, B.S. (2016). Design and construction defects influencing residential building maintenance in Nigeria. Jordan Journal of Civil Engineering. 10. 313-323. DOI: https://doi.org/10.14525/JJCE.10.3.3605
Yaman, S.; Hassan, P.F.; Yusop, N.; Hashim, N.; Mohammad, H.; & Bakar, H. (2022). Factors affecting quality in construction project life cycle (CPLC). International Journal of Integrated Engineering. 14. 322-335. DOI: https://doi.org/10.30880/ijie.2022.14.01.030
Yap, J.B.H.; & Skitmore, M. (2017). Investigating Design Changes in Malaysian Building Projects. Architectural Engineering and Design Management, 14(3), 1-21. DOI: https://doi.org/10.1080/17452007.2017.1384714
Yuan, S.; Wang, Y.; Kang, L.; Yu, Z.; & Feng, Y. (2018). Discussion on quality management and control in construction engineering. Smart Construction Research. DOI: https://doi.org/10.18063/scr.v0.653
Downloads
Published
How to Cite
Issue
Section
License
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 Unported License.
Copyright & Creative Commons Licence
eISSN: 0128-0945 © Year. The Authors. Published for Malaysia Institute of Planners. This is an open-access article under the CC BY-NC-ND license.
The authors hold the copyright without restrictions and also retain publishing rights without restrictions.
