LIVING ON DISPLAY: NEGOTIATING GENTRIFICATION AND CULTURAL RESILIENCE IN CHEW JETTY, GEORGE TOWN, MALAYSIA

Authors

  • Chai Chi Hin School of Housing, Building and Planning, UNIVERSITI SAINS MALAYSIA
  • Nurul Ashikin Mabahwi School of Housing, Building and Planning, UNIVERSITI SAINS MALAYSIA

DOI:

https://doi.org/10.21837/pm.v24i43.2099

Keywords:

Gentrification, Cultural, Resilience, Heritage Sustainability, UNESCO

Abstract

The designation of World Heritage Sites often precipitates a paradox where tourism capital threatens the very living heritage it aims to safeguard. This study examines Chew Jetty, a historic clan settlement within the George Town UNESCO World Heritage Site, Malaysia, to analyse how residents negotiate the tension between economic opportunism and cultural continuity. Adopting a qualitative case study approach with a sample representing a significant majority of the population, the research identifies a distinctive phenomenon of ‘commercial gentrification from below’. Motivated by the ‘rent gap’, residents actively commodify domestic spaces, leading to phenomenological displacement within the home. However, findings indicate that this does not equate to cultural erasure. Instead, the community exhibits ‘negotiated resilience’, employing strategies such as spatial regulation and the bifurcation of rituals to sustain their intangible heritage. The study challenges existing facade-oriented planning frameworks, arguing that true heritage sustainability in UNESCO sites depends on recognising resident agency. It concludes that governance must support community-led adaptation to prevent the ‘museumification’ of living settlements.

Downloads

Download data is not yet available.

References

Adger, W. N. (2000). Social and ecological resilience: are they related? Progress in Human Geography, 24(3), 347–364. https://doi.org/10.1191/030913200701540465

Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101. https://doi.org/10.1191/1478088706qp063oa

Cerchiaro, F., & Houtman, D. (2021). Stage fright and romanticism in Il Giro del Mondo. Annals of Tourism Research, 89, 103201. https://doi.org/10.1016/j.annals.2021.103201

Chan, J. H., Iankova, K., Zhang, Y., McDonald, T., & Qi, X. (2016). The role of self-gentrification in sustainable tourism: Indigenous entrepreneurship at Honghe Hani Rice Terraces World Heritage Site, China. Journal of Sustainable Tourism, 24(8–9), 1262–1279. https://doi.org/10.1080/09669582.2016.1189923

Chan, J. H., Lean, H.-H., & Qi, X. (2017). Transition of economic structure and demography: The case of tourism gentrification in George Town, Penang.

Cubeddu, F., & Martini, E. (2025). Resilience and adaptive capacities of societies: social and cultural strategies. Frontiers in Sociology, 10. https://doi.org/10.3389/fsoc.2025.1581631

Fabbricatti, K., Boissenin, L., & Citoni, M. (2020). Heritage Community Resilience: towards new approaches for urban resilience and sustainability. City, Territory and Architecture, 7(1), 17. https://doi.org/10.1186/s40410-020-00126-7

Holtorf, C. (2018a). Embracing change: how cultural resilience is increased through cultural heritage. World Archaeology, 50(4), 639–650. https://doi.org/10.1080/00438243.2018.1510340

Holtorf, C. (2018b). Embracing change: how cultural resilience is increased through cultural heritage. World Archaeology, 50(4), 639–650. https://doi.org/10.1080/00438243.2018.1510340

Järvelä, M. (2023). Dimensions of cultural sustainability—Local adaptation, adaptive capacity and social resilience. Frontiers in Political Science, 5. https://doi.org/10.3389/fpos.2023.1285602

Lim, S. S., & Pan, Y. C. (2017, October 24). Heritage Tourism in George Town: A Complicated and Always Controversial Issue. Penang Institute Issues.

Lin, B., Lee, W., & Wang, Q. (2023). Residents’ Perceptions of Tourism Gentrification in Traditional Industrial Areas Using Q Methodology. Preprints. https://doi.org/10.20944/preprints202309.1176.v1

Lo, J. S. K., & McKercher, B. (2023). Tourism gentrification and neighbourhood transformation. International Journal of Tourism Cities, 9(4), 923–939. https://doi.org/10.1108/IJTC-03-2023-0038

Magis, K. (2010). Community Resilience: An Indicator of Social Sustainability. Society & Natural Resources, 23(5), 401–416. https://doi.org/10.1080/08941920903305674

Pendlebury, J. (2012). Conservation values, the authorised heritage discourse and the conservation-planning assemblage. International Journal of Heritage Studies, 19(7), 709–727. https://doi.org/10.1080/13527258.2012.700282

Pierce, J., Martin, D. G., & Murphy, J. T. (2011). Relational place‐making: the networked politics of place. Transactions of the Institute of British Geographers, 36(1), 54–70. https://doi.org/10.1111/j.1475-5661.2010.00411.x

Poulios, I. (2014). Discussing strategy in heritage conservation. Journal of Cultural Heritage Management and Sustainable Development, 4(1), 16–34. https://doi.org/10.1108/JCHMSD-10-2012-0048

Rahman, S. (2018). Emerging Built Heritage Commodification of Boutique Hotels in World Heritage Site: Evidence From George Town, Penang, Malaysia. PLANNING MALAYSIA, 16.

Raja Othman, R. N. (2017). The Impact of Gentrification on Local Urban Heritage Identity in Old Quarter, Melaka Heritage City. PLANNING MALAYSIA, 15. https://doi.org/10.21837/pm.v15i2.272

Salim, N., & Rahman, N. A. (2022). Politicization and Commodification of Tourism: Implications for George Town World Heritage Site. International Journal of Academic Research in Business and Social Sciences, 12(12). https://doi.org/10.6007/ijarbss/v12-i12/14916

Smith, L. (2006). Uses of Heritage. Routledge. https://doi.org/10.4324/9780203602263

Smith, L. (2009). Class, Heritage and the Negotiation of Place. Missing Out Conference.

Smith, N. (1987). Gentrification and the Rent Gap. Annals of the Association of American Geographers, 77(3).

Surata, I. K., Sumartana, I. M., & Utama, I. G. B. R. (2024). The impact of cultural tourism on local traditions. JPPI (Jurnal Penelitian Pendidikan Indonesia), 10(4), 672–683. https://doi.org/10.29210/020244780

Suyadnya, I. W. (2021). Tourism Gentrification in Bali, Indonesia: A Wake-up Call for Overtourism. Masyarakat, Jurnal Sosiologi, 26(2). https://doi.org/10.7454/mjs.v26i2.12930

UNESCO. (2011). 2003 Convention for the Safeguarding of the Intangible Cultural Heritage. In UNESCO. UNESCO.

Wilson, G. A. (2014). Community resilience: path dependency, lock-in effects and transitional ruptures. Journal of Environmental Planning and Management, 57(1), 1–26. https://doi.org/10.1080/09640568.2012.741519

Yun, O. H., & Marzuki, A. (2025). The Impact of Tangible Heritage Towards Historic Building Usages in The George Town UNESCO World Heritage Site in Penang, Malaysia. PLANNING MALAYSIA, 23. https://doi.org/10.21837/pm.v23i38.1848

Zukin, S. (1987). Gentrification: Culture and Capital in the Urban Core. Annual Review of Sociology, 13(1), 129–147. https://doi.org/10.1146/annurev.so.13.080187.001021

Downloads

Published

2026-08-09

How to Cite

Hin, C. C., & Mabahwi, N. A. (2026). LIVING ON DISPLAY: NEGOTIATING GENTRIFICATION AND CULTURAL RESILIENCE IN CHEW JETTY, GEORGE TOWN, MALAYSIA. PLANNING MALAYSIA, 24(43). https://doi.org/10.21837/pm.v24i43.2099

Most read articles by the same author(s)