SMART ACCESSIBILITY IN MELAKA’S HERITAGE BUILDINGS FOR PERSONS WITH DISABILITIES: A TECHNOLOGY-DRIVEN APPROACH
DOI:
https://doi.org/10.21837/pm.v24i44.2302Keywords:
persons with disabilities (PwDs), heritage buildings, smart accessibility, sustainable development goals, universal design, technologyAbstract
This study investigates the accessibility of public heritage buildings in Melaka for persons with disabilities (PwDs). Despite Melaka’s designation as a UNESCO World Heritage Site, many heritage buildings remain inaccessible due to historical architectural designs that do not meet modern accessibility standards. Employing semi-structured interviews with PwDs and a review of local and international literature, the research identifies key challenges, including inaccessible ramps, narrow doorways, inaccessible toilets, and low staff awareness. The study also explores the potential of integrating adaptive technologies, such as mobile applications and virtual reality (VR), alongside Universal Design (UD) principles. Findings indicate that combining physical upgrades with digital solutions can significantly enhance accessibility while preserving historical authenticity. By addressing these issues, the study contributes to Sustainable Development Goals (SDG), i.e., SDG 10 (Reduced Inequalities), SDG 11 (Sustainable Cities and Communities), and SDG 9 (Industry, Innovation, and Infrastructure), promoting inclusive heritage tourism and ensuring equitable access to Malaysia’s rich cultural heritage. The study concludes with actionable strategies for local authorities and stakeholders to foster a more inclusive and accessible artistic environment.
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