EVALUATING TRAVEL TIME AND PASSENGER RIDERSHIP OF UNIVERSITY SHUTTLE BUS SERVICE

Authors

  • Nur Syahira Zulkefly Kulliyyah of Architecture and Environmental Design INTERNATIONAL ISLAMIC UNIVERSITY MALAYSIA
  • Abdul Azeez Kadar Hamsa Kulliyyah of Architecture and Environmental Design INTERNATIONAL ISLAMIC UNIVERSITY MALAYSIA

DOI:

https://doi.org/10.21837/pm.v16i7.514

Keywords:

shuttle bus, passenger ridership, travel time, IIUM, dwell time

Abstract

Poor service adherence to the scheduled timetable and less service frequency during peak hours have contributed to unreliable shuttle bus services in International Islamic University Malaysia. As a result, students use either private vehicles or walk on-campus rather than riding the shuttle buses. This paper analyse travel time and passenger ridership of shuttle bus services from field surveys on journey time, running time, dwell time and passenger volume along Mahallah Ruqayyah and Mahallah Salahuddin shuttle bus routes. One of the key results on travel time indicates poor service adherence by bus service providers. In terms of passenger ridership, there was a huge gap between Mahallah Ruqayyah and Mahallah Salahuddin route where Mahallah Salahuddin has recorded a low passenger ridership even during peak hours. The findings also show that the service frequency of shuttle bus during peak hours cannot accommodate all students and therefore students either walk or use private vehicles to commute within campus area. Recommendations on the improvement of shuttle bus services are also discussed in this paper.

Downloads

Download data is not yet available.

References

Healy, R. (2001). Passenger counting and service monitoring: A worldwide survey of transportation agency practices. Brooklyn: MTA New York Transit.

Neils, V. O. (2011). Service reliability and urban public transport design (Doctoral dissertation). TRAIL Research School, Delft, the Netherland.

Shibayama (2011). Organizational structures of urban public transport – a diagrammatic comparison and a typology. Journal of the Eastern Asia Society for Transportation Studies, 9, 126-141.

Turner, M., Eisele, L., Benz, J., & Holdener, J. (1998). Travel time data collection handbook. Washington, DC: Federal Highway Administration, Office of Highway Information Management.

Vuchic, V. R. (2007). Urban transit systems and technology. New Jersey: John Wiley & Sons Inc.

Zakiah Ponrahono, Syahriah Bachok, Mariana Mohamed Osman, Mansor Ibrahim, Muhammad Faris Abdullah (2017). Public bus level of service performance in Peninsular Malaysia: Correlation analyses on level of service (LOS) and passengers' satisfaction level. Planning Malaysia : Journal of the Malaysian Institute of Planners, 15 (1). , 0 pp. 229-234. ISSN 1675-6215

Downloads

Published

2018-11-05

How to Cite

Zulkefly, N. S., & Kadar Hamsa, A. A. (2018). EVALUATING TRAVEL TIME AND PASSENGER RIDERSHIP OF UNIVERSITY SHUTTLE BUS SERVICE. PLANNING MALAYSIA, 16(7). https://doi.org/10.21837/pm.v16i7.514